How to Change Your Phone Number on Exness Account

Keeping your contact information up-to-date is essential for maintaining the security and functionality of your Exness trading account. One of the key details to update is your phone number, as it plays a vital role in security and communication. Whether you’ve changed your phone or simply need to update your contact number, here’s how you can easily change your phone number on your Exness account.

Introduction of Exness Account

An Exness account serves as the gateway for traders to access the world of online trading, enabling them to trade in financial markets such as Forex, commodities, indices, and cryptocurrencies. Whether you’re a beginner or an experienced trader, creating an Exness account is the first step toward starting your trading journey. Exness is a global online forex and financial services provider, offering a wide range of trading tools, account types, and platforms to meet the needs of both retail and institutional traders.

With its user-friendly interface, low spreads, and efficient customer support, Exness has become a popular choice for many traders around the world. By opening an Exness account, users gain access to the Exness Trader platform and other trading tools, giving them the ability to execute trades, manage funds, and monitor the markets effectively. The account also supports multiple languages, including English, Arabic, and others, making it accessible to users across different countries.

Why Is It Important to Update Your Phone Number?

Your phone number is used for several purposes, such as:

Account Verification: It helps verify your identity, especially when setting up two-factor authentication (2FA).
Security Notifications: Important alerts and updates regarding your account are sent to your phone number.
Withdrawals and Transactions: Some actions may require you to confirm your identity through SMS.

Prerequisites for Changing Your Phone Number

Before changing your phone number on Exness, make sure you meet the following prerequisites:

You must have access to your Exness account.
Your email address on file should be active, as it may be used to verify changes.
You should have access to your new phone number to receive an SMS verification code.
If your account is not fully verified, you may need to complete the verification process first.

How to Change Your Phone Number on Exness

Follow these easy steps to update your phone number:

Log in to Your Exness Account
- Start by logging into your Exness account on the platform, either via the Exness website or the mobile app. Use your registered email and password to access your account.
Access the Profile Settings
- Once logged in, navigate to your Account settings or Profile section. This can typically be found by clicking on your account icon in the upper right corner of the screen.
Select the Phone Number Section
- Inside the profile settings, locate the section where your personal information is stored, including your phone number. There will be an option to edit or change your current phone number.
Enter Your New Phone Number
- You will be prompted to enter your new phone number. Make sure to select the correct country code for Nigeria (+234) and then input your phone number without any leading zeros.
Verify the New Phone Number
- Once you’ve entered the new phone number, Exness will send a verification code to your new phone via SMS.
- Enter the code you receive into the Exness platform to complete the phone number change. This step ensures that you are the rightful owner of the phone number and helps maintain your account’s security.
Confirmation
- Once the verification is successful, you will receive a confirmation message that your phone number has been updated. Check your account details to ensure the new number has been correctly saved.

Troubleshooting: Common Issues and Solutions

Changing your phone number on Exness should be a smooth process, but if you encounter any problems, here are some common issues and their solutions:

Not Receiving the Verification Code:
- Check that you’ve entered the correct phone number and country code (+234 for Nigeria).
- Ensure you have good network coverage and that your phone can receive SMS.
- If you still haven’t received the code after a few minutes, request a new code.
Incorrect Phone Number Format:
- Double-check that the phone number is entered in the correct format (e.g., no spaces, correct country code).
- The Nigerian country code is +234, so ensure your number starts with it.
Account Verification Issues:
- If your account isn’t fully verified, you may need to complete the verification process before changing your phone number. This may involve submitting identification documents.

Troubleshooting: Common Issues and Solutions

Security Tips After Changing Your Phone Number

Once you’ve updated your phone number, it’s important to take a few extra steps to ensure your account remains secure:

Review Your Account Settings: Make sure that no unauthorized changes have been made and check your security options.
Enable Two-Factor Authentication (2FA): If you haven’t already, consider enabling 2FA to add an extra layer of security to your account.
Update Linked Apps: If you use any mobile apps that rely on your old number (like trading apps or authentication tools), make sure those are updated with your new contact information.

How to Contact Exness Support

If you encounter any difficulties while changing your phone number or have additional questions, Exness offers customer support through the following channels:

Live Chat: Available 24/7 via the Exness website or platform.
Email Support: You can reach the support team at [email protected].
Phone Support: Exness provides phone support for users. Visit the website for the contact number specific to your region.

Conclusion

Updating your phone number on Exness is a straightforward process that ensures your account remains secure and that you continue to receive important updates. By following the steps outlined above, you can easily change your phone number and enjoy uninterrupted access to your Exness account. Always remember to review your account settings after making changes and stay vigilant about your security.