How to Remove a Bank Card from Exness

Managing your payment methods is essential for a smooth trading experience on Exness. If you no longer use a particular bank card for deposits or withdrawals, you may want to remove it from your Exness account. This could be due to reasons like an expired or lost card, switching to a new bank, or security concerns.

In this guide, walk through the steps to safely remove your bank card from Exness, ensuring that your transactions remain secure and hassle-free. Whether you are using the Exness website or the Exness Trader app, these steps will help Nigerian traders manage their payment methods efficiently.

Why Remove a Bank Card from Exness?

There are several reasons why Nigerian traders may need to remove a bank card from their Exness account. Managing your payment methods properly ensures secure transactions, smooth withdrawals, and better control over your trading funds.

Here are some common reasons to remove a bank card from Exness:

Expired or Lost/Stolen Card

If your bank card has expired, it will no longer be valid for deposits or withdrawals.
If your card is lost or stolen, removing it from Exness prevents unauthorized transactions.

Switching to a New Bank or Payment Method

Many traders switch banks or prefer to use alternative payment methods like e-wallets, cryptocurrencies, or local bank transfers.
Removing an old bank card ensures your account only has active and preferred payment options.

Security Concerns or Unauthorized Transactions

If you suspect fraudulent activity or unauthorized charges on your card, it is best to remove it immediately and report the issue to your bank.
Keeping only trusted and active payment methods linked to your Exness account enhances security.

No Longer Using the Card for Deposits/Withdrawals

If you haven’t used a card for a long time, you may want to remove it to keep your payment methods list organized.
This helps avoid confusion when selecting a withdrawal method in the future.

Compliance with Exness Payment Rules

Exness may require you to withdraw funds using the same method used for deposits.
If you plan to use a different withdrawal method, you might need to remove the old card first.

Steps to Remove a Bank Card from Exness

If you want to remove a bank card from your Exness account, follow these simple steps to ensure a smooth and secure process.

Log in to Your Exness Account by opening the Exness website or launching the Exness Trader app, then entering your registered email and password to access your Personal Area.
Navigate to the Payment Methods Section by going to the “Deposit” or “Payment Methods” section once logged in, then looking for the list of linked payment methods, including your bank card.
Locate Your Bank Card by scrolling through your saved payment methods and finding the bank card you want to remove, then clicking on the bank card details to proceed.
Request Removal of the Bank Card by clicking on “Remove” or “Unlink” next to the bank card if the option is available, then following the on-screen instructions to confirm the removal.

Alternative Ways to Remove a Bank Card

If you are unable to remove your bank card from Exness using the standard method, there are alternative solutions you can try. These methods will help Nigerian traders unlink a card securely and continue smooth transactions.

Withdraw Remaining Funds Before Removal

Exness requires that funds deposited via a bank card must be withdrawn to the same card before removal.
If you have a balance in your account, withdraw it to your card first and then try to remove it again.

Wait for the 60-Day Retention Period

Some bank cards cannot be removed immediately due to security policies.
Exness may require a 60-day retention period after the last transaction before allowing card removal.

Add and Use a New Payment Method

Before removing your card, link an alternative payment method (e.g., another bank card, local bank transfer, e-wallets like Skrill, Neteller, or cryptocurrency wallets).
Make a small deposit with the new method to activate it as your primary payment option.

Contact Exness Customer Support for Manual Removal

If you cannot remove the card manually, you may need Exness support to process the request manually.
Customer support may ask for verification documents for security purposes.

How to Contact Exness:

Live Chat – Available 24/7 on the Exness website
Email – [email protected]
Phone Support – Check for local support numbers in Nigeria

Verify Your Identity If Required

If Exness requests additional security verification, you may need to provide:

A valid government-issued ID (e.g., National ID, Passport, or Driver’s License).
Proof of ownership of the bank card (such as a statement or screenshot from your banking app).

Important Considerations for Nigerian Traders

Before removing a bank card from Exness, Nigerian traders should be aware of certain important factors to ensure smooth transactions and avoid issues with deposits and withdrawals.

Ensure No Pending Transactions since Exness may not allow the removal of a bank card if there are pending deposits or withdrawals linked to it, so make sure all transactions are completed before attempting to remove the card.
Withdraw Any Remaining Funds, as if your bank card was used for deposits, Exness may require you to withdraw your funds using the same card before it can be removed, which is part of Exness’s anti-money laundering (AML) policies.
Add a New Payment Method Before Removing the Old Card to avoid withdrawal delays by linking another payment method (e.g., another bank card, e-wallet, or cryptocurrency wallet) before removing your current card.
Some Cards Cannot Be Removed Immediately, particularly if a bank card was recently used for a deposit, as it may not be instantly removable, with some cards being subject to a 60-day retention period before they can be unlinked.
Contact Exness Support for Manual Removal if you don’t see a “Remove” option, as Exness may require manual card removal for security reasons, which you can request via Live Chat, Email ([email protected]), or Phone.
Follow Exness Security Protocols by never sharing your payment details with anyone to avoid unauthorized transactions, and if you suspect fraud or unauthorized access, remove the card immediately and report the issue to Exness.

Conclusion

Removing a bank card from Exness is a straightforward process, but it requires careful attention to pending transactions, withdrawal rules, and security measures. Whether you’re switching to a new payment method, dealing with an expired card, or ensuring better security, following the correct steps ensures a smooth experience.By keeping your payment methods updated and secure, you can trade confidently on Exness without disruptions. If you face any issues, Exness Customer Support is available 24/7 to assist Nigerian traders with seamless banking solutions.